Perhaps you can vaguely remember familiar routines and cherished rituals from the days before the covid crisis? Traffic jams during rush hour, packed trams and enough toilet roll to go round - until recently they were all firmly established in our everyday lives. Then the coronavirus reached Germany and turned working at the university completely on its head. For the first time in our 27-year history, we are running in what is known as “basic operation” with the outcome that the campus is practically empty.

But our colleagues are holding the fort, not only from their home offices, but also on site - like, for example, in our library. How that feels, and the challenges that have had to be overcome and fears conquered, is the subject of our conversation in the latest edition of our internal podcast, “Listening to the University” with the Head of the Department of User and Information Services, Jens Ilg.

Our guest today

Jens Ilg is Head of the Department of User and Information Services in the University Library. In our podcast he talks about the changes to everyday working life in the library brought about by the coronavirus pandemic. Among other things, at present he is responsible for the provision of new services, including scans and e-books.

*the audio file is only available in German

The Podcast to Read

Intro voiceover: In die Uni reingehört. Der Podcast zur Arbeitswelt an der OVGU.

Dirk Alstein: Here we are with episode six! A very warm welcome to this edition of our podcast. My name is Dirk Alstein; I work in the Department of Media, Communication and Marketing here at the university. This is, of course, a special episode, at least as far as the subject matter is concerned. But what, exactly, is special about this coronavirus pandemic, that right now is turning all of our lives on their heads? Nothing is as it used to be, familiar routines and the normal course of events have been overridden and, some of you might remember these things still: rush-hour traffic, fully occupied trams and enough toilet paper in the shops. Until recently these things were solid foundations in our everyday lives, but instead, what are we doing now? At the moment we are busy with working from home, home schooling, e-learning and how on earth to get those cursed video conferencing tools up and running, and all of this applies both to working and studying at our university. For the first time in our twenty-seven-year history - and before this probably no-one was familiar with the term - we have switched to what is known as “basic operation”, the outcome of which is an almost empty campus, although the impression that the university has been abandoned is, of course, deceptive. Not only from their home offices, but on site too, our employees are not just holding the fort, but working day and night to find ways round this unusual situation. One such place is our university library. How this feels, and what challenges and fears must be faced up to, is the subject of my discussion today with the Head of the Department of User and Information Services. A very warm welcome to Jens Ilg!

Jens Ilg: Hello!

Alstein: So, now I can turn over the first page - it's a long story. Before we go into detail, perhaps you could briefly go into the chronology of events from the perspective of the university library. I will provide a brief framework and then perhaps you can tell us how things felt from, or in, the library. We all remember - it already seems, to me at least, to be years ago - at the beginning of the year, that first Coronavirus report from China. At that point it still seemed a long way away, then on 27 January the first confirmed case in Bavaria, but, at the latest with the notorious carnival celebration in Heinsberg and the declaration by the Health Minister, Jens Spahn, that “we are now at the beginning of an epidemic in Germany,” events overcame us. Perhaps you could tell us... up until the lockdown on 16th March, when the library also had to shut down, how did it seem to you at the time? During that period of time?

Ilg: Yes... it was at least as tense as that summary would lead one to believe. We all saw how public life seemed somehow bit by bit to come to a standstill and the campus became increasingly empty, as the individual institutions all closed down. The Computer Center closed, the Campus Service Center closed, the refectory closed - the students did not really want to go in there any more - but we were still open and we felt a little bit like we were living in a goldfish bowl and it was a really tense situation - actually now in a negative sense, because we have a lot of staff who belong to at-risk groups - but we still had the feeling that we should not turn the light out, and that we must continue to fly the flag for as long as possible. Luckily, though, it did not come to that. Fortunately, the university management followed our suggestion to close completely on March 16th. That is, not completely, but to the public. Until then it was very tense; we were all very relieved when we were finally allowed to close the doors but still leave the light on.

Alstein: You kind of got the feeling that... they’ve forgotten us, right? The refectory closed; you’ve just said so, yes? The Computer Center closed and we... well somebody doesn’t have our name on their screen, right?

Ilg: Exactly, that’s how you start to feel, although objectively that is certainly not how it was. It was probably more a matter of keeping the basic services running - actually that reasoning is very easy to follow, but the way it felt was different: we did think that actually they had forgotten us. There was only tumbleweed blowing through the campus, but we were still here. Every now and again a couple of people, a couple of students came into a room, and we were really the very last of all that nobody actually noticed any more. Of course the stupid thing about it was that the whole thing was so blown up in the media, it was more or less a case of information overload. There was no room left for anything but shocking news and everybody became very nervous. It is all absolutely understandable, but fortunately - as we said - we were allowed to close down on March 16th, at least to the public.

Alstein: Exactly, I just wanted to say: to go back to the fears that you just mentioned. Nobody knew what they should do. But the service, was it a limited service by then, or fully available until that point?

Ilg: Yes, it was still fully operational at that point. So we were one of the last that really continued to offer our full service. Anyone could come and work in the library and ask for advice until closing time. I don’t think we had any more training courses running, but in principle everything else was still available. The library was open.

Alstein: And at that time social distancing was not really being talked about, was it?

Ilg: Yes, I think it was on the radar, but it wasn’t compulsory to the extent that it is now. They were always just recommendations, but luckily it was also the case that not all that many people dared to come onto campus any more anyway. So it managed itself a bit, which is why we had the feeling that even the visitors to the library had understood the situation, and yet we were still there, completely on our own. But I don't think that we had been forgotten, rather it was just a matter of ensuring the basic running of the university. Which is what we have continued to do to the present day.

Alstein: And nevertheless everyone probably looked at everyone else who came through the doors with suspicion, and if he or she started coughing into the bargain, then you would definitely take a step back.

Ilg: That’s exactly what it was like. Many of our international students already wore face masks, that irritated everyone. Then we all understood why, and yet there we were, still sitting in our goldfish bowl, so to speak. It made us a little bit nervous.

Alstein: And then, on 16th March, the lockdown, or whatever you want to call it. The library was completely closed, at least as far as visitor traffic was concerned. How did things go on from there? Most importantly, the library was suddenly abandoned, right? Silent!

Ilg: Exactly, that was actually the best moment that I had ever experienced in my long working life. We were completely alone. It was as bright as day, nobody was there, and the library was empty of people. That had actually never happened before. You have to imagine it being like a railway station. We actually always have customers, and if not customers, then there are cleaners, and when the cleaners aren’t there, then it is the staff. But nobody being there at all, in daylight, that had never happened before. And I had to enjoy that first of all by the way. I can remember, on the Friday, I set myself up in a room where normally it wasn’t possible, because there were always people in there and I just enjoyed a cup of tea, while taking in the silence, and it all felt very unreal. Sometimes I think about when the wall came down - I am a bit older, an older vintage, have got a few kilometers under my belt - a couple of my colleagues thought the same - remembering when the wall came down and suddenly a lot of what was happening was unclear, we only knew that everything had been turned on its head and we didn’t know what would happen next. It was more or less like that. Lots of my colleagues said the same: “It feels like when the wall came down.” But for starters it wasn’t chaotic, you shouldn’t think that it was. We got ourselves organized again. On the second day we were already trying to provide a basic service again - actually I would say a special service - in any case things continued in a structured way, just as you would expect of librarians. After all, we are very thorough!

Alstein: Let’s go back to the silent library: it isn't actually like people imagine a library to be, actually there is constant movement, people come and go, and in spite of the whispering, there is, of course, always a certain level of noise in the background. But now it was suddenly abandoned, solitary and silent. That brings completely different opportunities with it. Did you come up with some crazy ideas? Bowling? Primal scream therapy? Did you stop whispering? Did you suddenly speak to one another more loudly? I remember, when we had our preliminary chat in the library before this podcast, there was nobody there. But you still whispered. I whispered too, you do it automatically. But did you try some things out or have a disco or something?

Ilg: Yes, you’re right, it is like that. People don’t believe it, they always think that librarians are, how should I put it, somewhat reserved people - but it isn’t the case. We are not introverts and actually we just had to learn first of all not to whisper. After all, that is the distinguishing feature of this facility: silence! Silence is what we peddle, it is our aim and our service objective and suddenly we don't have to do it anymore. So to begin with we had to adapt. And we enjoyed it too, sometimes we even put music on. Admittedly that didn’t work so well, because everyone’s tastes are different.

Alstein: That’s how you get to know one another! By finding out what everyone listens to!

Ilg: So there’s music and there’s music, right? And I came round the corner quite discreetly with Marianne Rosenberg to warble along to, and that was already too much. So anyway it was actually too... let’s say too big... and so we got rid of it again, but we did actually have music on sometimes - something that otherwise would have been unimaginable - an absolute taboo, something that just isn’t allowed. It really isn’t allowed. So even now I still have to shake my head - the listeners won’t be able see me - but for me I had to overcome a great deal of resistance to talking out loud and suddenly it was possible. We didn’t just listen to music, we also played football. We simply rolled the ball out one time, normally we just wouldn’t get the opportunity, and then another time we did a yoga session, which, incidentally, you can see on one of our Instagram posts. But otherwise we behaved in a civilized manner and, well somebody is supposed to have slid down the banister rails one time too - which normally people don’t do! So all the things that we otherwise aren’t allowed to do, we briefly took the opportunity and, incidentally, had a lot of fun doing it. And the sky didn’t fall in, but we won’t be doing it again.

Alstein: Hurdle races would have been something I would have done. After all, the library was closed. Anyway, you had to change the way that you worked and nevertheless students and teachers needed to be able to access reference books. How did that work? And did you have to create new service offerings, or restructure old ones, or how did it work?

Ilg: Yes, we had to do both. We were able to fall back on some tried and tested ways of doing things, since we already had a relatively strong e-book and e-journal service, which are always useful, the coronavirus or whatever wasn’t a factor in that since they can be used from home anyway. We accelerated this a little more by introducing the “e-book request” service - that’s what we called it - where we bought e-books within 48 hours. Normally it doesn’t happen as quickly as that. The supplier had to play along there and then we did, within 48 hours, I would say, come up with a new way of doing things. We offered the digital campus delivery service, which previously we only had for researchers and lecturers, to our 14,000 students too, and when I say 14,000, then of course that means that there was a great deal of work involved! In fact it still amazes me today that we got that up and running so quickly and flexibly. We did something, something that again I recognize from when the wall came down, by being extremely open to new things and, let’s say, not so tied to existing structures. Actually everyone did everything: for instance, one colleague plucked up her courage and said: “I will coordinate all the orders,” which she usually does not do, and had not been trained to do it before, and all at once everything ran really well. We also had lots and lots of scan orders, in the beginning a few too many - sorry again, in case anyone affected is listening - in the beginning it didn’t work so well, but we got everything sorted out eventually. Incidentally, when it comes to scans, we actually got through as many orders in 6 weeks as we normally would do in one year.

Alstein: So that offer was really well received, right?

Ilg: Yes! The offer was very well received. We even, which is very unusual, received some positive feedback from the students, who are normally really uncommunicative. I hope that might change in future. And so it was really unusual to receive positive feedback, both written and verbal, from the students.

Alstein: I was just going to ask that: what form did the feedback take? Did they lay flowers in front of the library, or did you get some positive feedback via Chat? Or how did it work?

Ilg: Sadly, we didn't get any flowers, but there’s still time. I think a few of them wanted to... No, I think they all did it verbally, if I remember rightly, via Chat, via mail, whatever. Just for information: we actually have feedback boxes in our library, they are all very easy to see, but unfortunately nothing ever finds its way in there, but now, with Covid, everything is different, at last we are getting some positive feedback. Saying thank you - perhaps that will happen a bit more! But there was a lot of positive verbal feedback. Which was very well received. In the beginning, as I said, actually too well, because we really couldn’t ramp it all up so quickly in the team. Now we have got up to speed to the extent that although I might not want to say, “any time”, at present we can actually offer our normal good level of service.

Alstein: The was actually going to be my next question: how difficult was it, in fact, to create these service offerings and to implement them? After all, it was in combination with this very uncertain situation: every day there was new information, people read something somewhere, personal fears come into it too, but it still seems to have worked wonderfully well. Everyone came together as a team after all, irrespective of the kind of music that others listen to... that has to be left out of the equation... and being together in a completely different way... what was the atmosphere like among you?

Ilg: It was just like that. The atmosphere was surprisingly good. So, I said it right at the beginning: actually the media overload was the real problem, that we had a lot of worries about what might happen and we felt as though we had more or less been forgotten and so on, but the internal mood was actually excellent, or let me put it this way: I did not notice any great difference to the time before the coronavirus, on the contrary, perhaps things were a little - how should I put it? - a little more relaxed, because the structures no longer applied quite so much. Ultimately, more or less across the board, the team had to manage a service, which, incidentally, I would not describe as a “basic operation”, but instead as a “special service”. We did more than we did previously and then we had to work together across teams and that also had a slightly relaxing effect. Anyway, I felt that the mood was positive, even though so much was so unclear, and also even though we knew that every hour a new report came through - but everything was ok, we probably got a bit used to it - and overall I can say that it was very fruitful, there was no sense of depression, on the contrary, we all felt that now we could try something new for once.

Alstein: And nobody ended up in a state of shocked inaction, instead, like you said in our pre-recording chat, you managed to adjust quite quickly and first looked for and then found solutions. Of course there was a lot of trial and error involved, but it seems that it all worked very well and then, in fact, there is always the moment when, as a team, you can actually pat yourselves on the back because you know that ‘OK, we have got this under control now’.

Ilg: Exactly, and I hope that we get to do it again together, because we all really deserve it, in any case I think so. The work that we have done is really worth something special. We also, let me put it this way, made things a little more comfortable for ourselves. We - how shall I put it? - the refectory was closed, so we took our food situation into our own hands. In the beginning, one of our colleagues, I don’t know how it started - pure chance - regularly brought vegetables with her and so we made a pit stop in the break room and blended the vegetables. I would say shredded now, but in the end we managed to make smoothies and so we went down into the break room regularly to treat ourselves to a vegetable drink. So that should show you that the atmosphere was a bit more relaxed than usual, and we might be able to keep it like that, but it was actually quite positive. To tell the truth straight into the microphone, I might even miss it. As I said, but I wanted to add this, we actually had a situation that was a bit foreseeable. It was actually also obvious that at some point we would have to go into lockdown and to that extent it was not so shocking to suddenly have to close the doors and come up with new ways of delivering our service. I had, or rather we had, something up our sleeves already and to that extent we actually only had to activate it, so in reality it was not a case of just going from 0 to 100, it just felt like 0 to 100! We already had services in mind that we were just able to put into practice really quickly.

Alstein: But nevertheless somebody had to do it. In this connection, did tools like home working or video conferencing play a part? How was it all organized? We have already mentioned that there were, of course, members of staff who fell into the “at risk” groups.

Ilg: Home working played a major part. incidentally, I thought it was very good of the university management that they made it quite straightforward to switch to working from home. I hope that this might stay the same when things go back to normal. I don’t know if they had to change things at all, as this option of working from home had not really been on the agenda for us before. After all, we are a service facility and that means that it is important that the staff are present. Since we had to close, we were able to try it out, and I have to say that it was a very positive experience! It worked very well for my colleagues, who had the prospect of working from home too; it is not always possible, but output is at least as good, if not even better. So that is something that I hope that will continue to be possible in future - in a somewhat more relaxed version. Video conferencing was not such a big thing for us; we did try it out quite a bit, it crashed quite a lot too, like for everyone else, but we were only trialing it and so to that extent it would be no great loss. It was fun, but sometimes uncomfortable too, to hear and see ourselves. It was a new experience for a lot of people, but luckily the system often didn’t play along (!), meaning that we really couldn’t exhaust all of its possibilities, mainly because we did not really have to.

Alstein: We are now, at present - the recording date is April 29 - still in lockdown. Further relaxations are promised or continue to be planned. In fact, it will not remain like this forever, it cannot stay the same. What will happen next in the library?

Ilg: That is a good question. At the moment we are making plans. In fact we have already got it relatively firmly mapped out, there are plans to lift the closure, which means opening to the public. On May 4, we want to reopen the library to the public, which means the following: the students, whoever wants to visit us, can study and work there from Monday to Friday, from 8am to 5pm, which means using the library as a learning venue, making photocopies, borrowing books, scanning books, returning books, registering and whatever else they need to do. Everything that the library used to offer will be available again. Monday to Friday 8am to 5pm, although, and this is the snag, we can only let a small number of people in. It is, therefore, strictly limited, people will have to check in at the entrance and when they leave, they will have to check out again. It is not something we are used to doing, but we will have to in order to stay on top of things and in any case we assume that to begin with the numbers will not be very high. In other words it is unclear whether many people will want to come to the library, there have been inquiries, but in terms of the numbers that we are allowed to let in, I do not think that the demand will be as strong as all that anyway. So, from Monday May 4, we want to reopen the library as a learning venue from 8am to 5 pm. And that is something that, incidentally, on the national level is not at all common, so here too we are probably pioneers again; the majority of libraries will only be reopening for lending to begin with. That is something that we did all of the time - to pick up on that subject again - that is, we offered contactless lending, which means that books could be picked up by reservation from an “air lock” that we quickly set up. Users had to identify themselves from a distance, then collect the books placed on a book trolley in a bag and vice versa. And we are extending that now to Monday to Friday, 8am to 5pm; the books can now be borrowed without the “air lock” from the counter as normal. Subject to meeting all of the strict conditions.

Alstein: So what exactly will it be like? How many people will be allowed in again?

Ilg: We have set the figure, but I actually don’t want to say what it is, because it...

Alstein: Then don’t say it.

Ilg: Because it will fluctuate, and for that reason we cannot rely on it. A very small number, a relatively small number, actually not that small, and if the number is reached, then the users who are waiting outside will have to wait for other visitors to leave first or at least come back later.

Alstein: And they will be turned away by a doorman, like in a club?

Ilg: Yes, more or less, by a doorman, like in a club; that will be our colleagues from security, they will take over controlling visitor numbers. People will be politely informed that we are currently full and asked to come back later.

Alstein: And he will count people in with a tally counter?

Ilg: Yes, exactly. By having people check in and out, it will be easy to record how many are inside. Well, he won’t need to use a counter, there is a system that will count everyone carefully. He will only need to read the number, which has been reached and he will then, like a doorman, in a very friendly way, of course, inform our visitors that we are currently full.

Alstein: But how can we imagine it working in detail? Because the hygiene rules will, of course, apply, that is quite clear, right? To protect the staff in the library to begin with. Is every visitor responsible personally for disinfecting the desks, and what will happen with the books too? I think you said something about this in our pre-recording chat. The returned books will be disinfected again; they will be quarantined in an “air lock”. And what about the people who are now inside? Social distancing - of course, which is why there is a limited number of visitors, that will also have to be... will it be monitored? Will there be monitors in the aisles, or how will it be done?

Ilg: Exactly, so... question upon question! I will try to answer them one after the other. So, the strict conditions apply, of course, to us too, that means: masks are mandatory, it would be fair to say that whenever anyone is moving around the library they have to be worn. When people are sitting at their workstations studying, then of course they do not have to wear them, they only have to do it when they leave their seat. At the counters they will find plexiglass screens, the so-called sneeze-guards, our staff will not work there without them, that is the minimum requirement. Then the same thing applies as in retail, so in the supermarket, the health food store, wherever: keep your distance, that is the most important thing. At most of the counters we have stuck distance markers to the floor so that actually everyone should understand what is meant, and that will also actually - I’ll say it now - be monitored too. I don’t want to use the word, it sounds a little bit funny, but let me put it this way: staff will carry out strict surveillance, some colleagues have even called it patrol duty, so we will pass regularly along the aisles, through areas and look to see if people are really complying with the distancing rules everywhere. Then also we have removed a lot of the chairs that would have made it harder to comply with the hygiene rules, or where there were too many for compliance. So there are really only a very few chairs in place now, meaning that people will be forced not to sit next to one another and so on. It will be impossible to sit too closely together. So ok, I wouldn’t rule it out completely, but we have more or less prevented this from happening. And disinfectant is also available for use at the PC workstations, for those who want to use it, although I do not think that there will be many people.

Alstein: Not many people will use it because...?

Ilg: Well, I cannot say for sure, but a lot of people bring their own laptops with them. People will be required to clean the computer keyboard when they leave, and the people who use them next are also asked to do it again for safety, for their own safety. This also applies to everything that they have to touch, for example our self-service counters at the exit, there is a large touch screen there that has to be touched with one’s bare hands, and there, too, disinfectant will be provided so that it can be wiped every time.

Alstein: By the time this is broadcast, it will already be reality, but looking ahead, are people happy that things are starting up again, even in a limited form, or are they more concerned?

Ilg: Hm... good question. It is so intangible; I think I would have to say it’s 50:50. It is a real “black box”. Nobody knows how it will actually turn out, for example if anyone will actually come to the library to study at all, if they will want to use it and if so, how many. It is almost like in the beginning, a lot of uncertainty. But I would not say that there is a lot of negativity about things. It is simply that at the moment things are too vague to be able to say. The day has to finally come, so that we can get a clear picture. We just do not know, so I cannot really say we are looking forward to it, but people are not hostile to the idea either. It is more a case, let us say, of open, sensible curiosity, in short, that is how I would put it. To come back to one point: the books will also be placed in quarantine, but only for a day, since now there is more detailed, better research on this subject than previously. Before, people said that they would have to go into quarantine for perhaps 5 days, but now that has been sorted out so that it will be for as good as no time at all, because the virus transmission is relatively low, but we will place them in quarantine for at least one day. So that means that when somebody returns a book, it will be unavailable for one day.

Alstein: So that means the book is in quarantine. It will...?

Ilg: It won’t be touched for that amount of time. Cleaning with disinfectant, that doesn’t work so well.

Alstein: I am imagining a kind of shower, like in disaster movies. But no, it will simply be put down and not touched, ok.

Ilg: Exactly, it won’t be showered, it won’t be stroked, nothing at all. It will simply be left in peace and not touched. So basically tucked away, let’s say.

Alstein: Is there anything that will be kept, when, in more normal conditions, things start to go on again, because it has simply turned out to be a really good idea?

Ilg: So I hope, as I said before, that the subject of working from home is given the consideration that it warrants at present. I hope that we will be able to continue to be able to make use of the low-threshold options to work from home. Secondly, I am convinced that now, unlike perhaps before, we will give our e-learning field a bigger boost. We had planned it all - actually no time, no opportunity, but now we will have to do it. We will in all probability offer far more webinars. We have a lot of courses on offer. How does Word work? How does the CITAVI reference management program work? What is the best way to search for references? This can be done in face-to-face classes, but it can also be done via webinars or in a digital question-and-answer session and we will now expand this area and you might say that Covid has “helped” us with this, so to speak. No harm without benefit and we will now pursue this more intensively.

Alstein: You already had the Chat service?

Ilg: Yes, we did have Chat before, and it has gone through the roof now, but we did have it as part of our service offering before, although it was not actually as popular as we had anticipated, but now it is almost too much. Which does not, however, mean, “hold back”; it is very good! The Chat service will be retained, in fact many of these services that we offered before too, it has just, let us say, increased in tempo. To go back to the subject, in February we offered a digital “course reserve collection”, which meant that lecturers could order literature from us that we would scan and upload to Moodle, the e-learning platform. That went really well and now the turnover has increased fourfold, we have four times as many orders as before - it has gone through the roof - and I hope that we will be able to manage this too in future, so we will retain that service. We will probably have to redeploy the staff to some extent to be able to satisfy the flood of orders.

Alstein: And some things will probably also wind down a little again by themselves. Depending on how the situation develops. How did you find the internal communication during this period? Did you feel that you were kept well informed by the university?

Ilg: Actually I found that it was very well-organized. I can compare it a little bit with other universities, how the communication went there. Let us say that it was a lot less structured, and I found that ok. The flood of information, that was something that we had anticipated, that everything would change quickly, that was said in advance too. “Please remember that everything can change again from one minute to the next.” We were prepared accordingly, and I found that the method of communication was outstanding. The information always came when it was needed, or if one did not have it to hand, one could always get hold of it. That was actually fantastic. Another thing that I thought was good was that the President called in one time to see how we were getting on, as the last Mohicans on the campus and I think that went down well with the staff too, that they felt more valued as a result. So I can really only say, the university management deserves huge praise, in my, or our, perception it was actually outstanding.

Alstein: Mr Ilg, we are almost at the end. So let us turn to our closing section, which is called “Long story short”. In this section I will give you the start of three sentences, which I would like you to complete. The first sentence is “When the crisis is over, the first thing I would like to do is...

Ilg: The first thing I will do is something like going to the gym - a lot! - and secondly I will get my magnificent head of hair under control.

Alstein: The measures put in place by the university that I found good were...

Ilg: There I can only repeat: the straightforward opportunity of being able to apply to work from home was excellent.

Alstein: And what I have learned from the crisis is...

Ilg: ...that my team is superb, able to react flexibly, that we were able to work really quickly and that they really are an excellent, effective team.

Alstein: Absolutely! OK, then thank you very much for this wonderful discussion. It’s great that you could be here. Thank you too, on your mobile devices, or wherever you are, for listening in - thank you for being there. And I would like to encourage you all once again, if you have any suggested topics, or feedback of any kind, be it critical or positive, then you are welcome to send it to the following email address: And the next edition of this podcast will be with my colleague, Ina Götze, in June. It’s sure to be a fascinating listen, so don’t forget to tune in. Until the next time, stay safe!

Ilg: Bye!

Introstimme: In die Uni reingehört. Der Podcast zur Arbeitswelt an der OVGU.